Frequently Asked Questions
We accept credit cards, debit cards, PayPal, and other secure payment options depending on your location.
Shipping times vary by destination, but most orders are delivered within 3–7 business
Yes, you can return or exchange unused items within 14 days of delivery. Please review our return policy for full details.
Once your order is shipped, you’ll receive a tracking number via email to monitor its status.
Absolutely. We use industry-standard SSL encryption and follow strict data protection practices to keep your information safe.
To initiate a return, please send an email to info@pivento.com with your order number, the product you wish to return, and the reason for the return. Our support team will respond with further instructions and the return address. Please ensure the item is unused and in its original packaging.
