Privacy Policy

At Pivento, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping address, billing address, phone number, payment details.
Device Information: IP address, browser type, time zone, and cookies.
Order Information: Items purchased, order history, cart contents.
Communication Data: Emails, support messages, reviews, or other direct communications.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you about your order or inquiry.
Improve our website and services.
Screen for fraud and ensure secure transactions.
Send you promotional emails if you opt-in.

3. Sharing Your Information

We may share your personal data with:

Dropshipping Partners (e.g., CJ Dropshipping) – for order fulfillment and shipping.
Payment Processors (e.g., PayPal, Wise) – to process payments securely.
Analytics Tools (e.g., Google Analytics) – to analyze website traffic and behavior.
Legal Authorities – only if required by law or to prevent fraud.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

Keep your shopping cart session.
Understand your preferences.
Provide a personalized experience.
You can disable cookies in your browser settings, but parts of the site may not function properly.

5. Data Retention

We retain your information for as long as necessary to fulfill orders, meet legal obligations, and resolve disputes. You may request data deletion at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent to data processing.
File a complaint with a data protection authority.

7. Security

We implement industry-standard security measures to protect your personal data, but no system is 100% secure. We encourage strong passwords and careful online behavior.