Terms and Conditions

Welcome to Pivento. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using this website, you agree to be bound by these Terms.

1. Use of Website

You must be at least 18 years old or have permission from a parent or legal guardian to use our website.
You agree not to use the website for any unlawful or prohibited purpose.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information & Availability

We make every effort to display accurate product information, pricing, and availability.
However, we do not guarantee that all descriptions, images, or pricing are error-free.
All products are subject to availability and may be discontinued or replaced without notice.

3. Orders & Payments

When you place an order, you agree that all information provided is accurate and complete.
All prices are listed in [USD, or your preferred currency].
We accept payments via secure third-party processors (e.g., PayPal, credit/debit cards, Wise).
Your order will be processed once payment is received and confirmed.

4. Shipping & Delivery

Pivento operates on a dropshipping model, meaning products are shipped directly from our suppliers (e.g., from the USA, China, or EU warehouses).
Delivery times may vary based on product, supplier location, and destination country.
We are not responsible for delays caused by customs or shipping carriers.

5. Returns & Refunds

Please refer to our Return Policy page for full details.
Most products are eligible for return within 14 days of delivery, provided they are unused and in original packaging.
Some items (e.g., hygiene-related products) may be non-returnable.

6. Intellectual Property

All content on this site (logos, images, text, videos, etc.) is owned by or licensed to Pivento.
You may not copy, reproduce, or distribute any content without our prior written consent.

7. User Accounts

You are responsible for maintaining the confidentiality of your account and password.
You agree to accept responsibility for all activities under your account.

8. Limitation of Liability

Pivento shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
We provide all products and content “as-is” without warranties of any kind, express or implied.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of [Your Country/State]. Disputes shall be resolved in the courts of [Insert Jurisdiction].

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.